Description
HP Hardware Support Onsite Service
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.
You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.
Service-level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Features:
Remote problem diagnosis and support
Onsite hardware support
Replacement parts and materials included
Service-level options with different coverage windows
Service-level options with different onsite response time for hardware support
Escalation management
Access to electronic support information and services
GroupName | Name | Value |
---|---|---|
Specifications | Compatible Products | HP LaserJet Enterprise M608n Printer K0Q17A, HP LaserJet Enterprise M608dn Printer K0Q18A, HP LaserJet Enterprise M608x Printer K0Q19A |
Specifications | Service Level | 5 Years |
Specifications | Support Type | Electronic, extended warranty. |
Specifications | Upgrade Type | Onsite repair with Defective media retention |
Specifications | Warranty Duration | 5 Years |