Description
HP Hardware Support Onsite Service
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.
You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.
Service-level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Features:
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials included
- Service-level options with different coverage windows
- Service-level options with different onsite response time for hardware support
- Escalation management
- Access to electronic support information and services
| GroupName | Name | Value |
|---|---|---|
| Specifications | Compatible Products | HP LaserJet Pro 500 Colour MFP M570dw (CZ272A) |
| Specifications | Service Level | 3 Years |
| Specifications | Support Type | Warranty Upgrade |
| Specifications | Type | Extended Warranty |
| Specifications | Upgrade Type | Onsite |
| Specifications | Warranty Duration | 3 Years |