If you are a customer located in NSW, QLD & VIC, we offer a pick-up option on selected products from one of the below warehousing centres:
NSW: Unit 3, 3-5 Gibbon Road, Winston Hills NSW 2153
QLD: Unit 3, 246 Evans Road, Salisbury QLD 4107
VIC: Unit 1, 23-25 Clarice Road, Box Hill South VIC 3128
If you require same day pick-up, please ONLY pay via PayPal. If you pay by any other payment method (eg. Credit Card, Afterpay etc.), there will be a delay of 1-2 business days in picking up your order. This also applies to orders over the weekend, requiring pick-up on Monday. Cut-off time for same day pick-up is 12pm AEST/AEDST.
Head to the warehouse entrance for pick-ups within business hours. Please wait until you receive a notification from us confirming your order is ready to be picked up. DO NOT arrive to pick up your order before we send you out a notification.
No one is permitted to enter the warehouse at any time during pick-ups. Our warehouse team members can also assist you in taking your order to your car.
Our pick-up hours are between Monday to Friday 9am to 4pm AEST/AEDST. Pick-ups outside of these hours will NOT be accepted. Unscheduled walk-ins at any time are not permitted. Please follow all on-site signage and instructions from our staff upon arrival.
Any questions? Please contact us!