Description
HP Hardware Support Onsite Service
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.
You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.
Service-level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Features:
Remote problem diagnosis and support
Onsite hardware support
Replacement parts and materials included
Service-level options with different coverage windows
Service-level options with different onsite response time for hardware support
Escalation management
Access to electronic support information and services
GroupName | Name | Value |
---|---|---|
Specifications | Compatible Products | HP LaserJet Pro MFP M427dw Printer, HP LaserJet Pro MFP M427fdn Printer HP LaserJet Pro MFP M427fdw Printer HP LaserJet Pro MFP M426dw Printer HP LaserJet Pro MFP M426fdn Printer HP LaserJet Pro MFP M426fdw Printer HP LaserJet Pro MFP M426dw Printer HP LaserJet Pro MFP M426fdn Printer |
Specifications | Service Level | 5 Years |
Specifications | Support Type | Electronic, extended warranty. |
Specifications | Upgrade Type | Onsite |
Specifications | Warranty Duration | 5 Years |