Lenovo

ThinkPad Mainstream Warranty - (from 1Yr RTB) 5WS0M07193 - Upgrade to 3 Year Onsite + Tech Install CRU

SKU:
5WS0M07193
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Stock Availability:

In Stock: Stock is available and ready to ship.

Call us for ETA: Stock is unavailable in our warehouses or with our suppliers. Stock may be on back order or this product may have gone EOL (End of Life).

Customer pick-up available: Stock is available for customer to pick-up from either our Sydney, Brisbane or Melbourne warehouse.

Customer pick-up unavailable: Stock is unavailable for customer to pick-up from either our Sydney, Brisbane or Melbourne warehouse.

Please note that if there is no 'Customer pick-up is available' sign on the product, then customer pick-up is also unavailable at this time. The product can be shipped only. If you have any questions or need clarification, please contact us.

$309.19 Inc. GST
$281.08 Ex. GST

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Description

ThinkPad Mainstream Warranty - (from 1Yr RTB) 5WS0M07193 - Upgrade to 3 Year Onsite + Tech Install CRU

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimise productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business-critical issues.

All Lenovo warranties include phone access to customer support and full coverage on labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labour repair coverage where labour is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovos normal in-country business hours. Calls received after 4pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed.

With the addition of the On-site + Tech Install CRU option, all internal customer replaceable parts become factory replaceable parts. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone, Lenovo will dispatch a certified technician to install replacement parts onsite, typically the next business day, in major metropolitan areas. The service is available during Lenovos normal in-country business hours. Calls received after 4pm local time will require an additional business day for service dispatch. On-site service is available only in metropolitan areas, and next day service is not guaranteed.


GroupName Name Value
SpecificationsCompatible ProductsLenovo ThinkPad (Mainstream)
SpecificationsService Level3 Year Onsite + Tech Install CRU
SpecificationsSupport TypeUpgrade from 1 Year Return to Base
SpecificationsUpgrade TypeOnsite + Tech Install CRU
SpecificationsWarranty Duration3 Years
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