Lenovo

ThinkPad Mainstream Warranty - (from 3Yrs Onsite) 5WS0N07721 - Upgrade to 4 Year Onsite + Premier Support

SKU:
5WS0N07721
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This stock info gives you an outline of whether a product on our webstore is available to purchase or not.

Stock Availability:

In Stock: Stock is available and ready to ship.

Call us for ETA: Stock is unavailable in our warehouses or with our suppliers. Stock may be on back order or this product may have gone EOL (End of Life).

Customer pick-up available: Stock is available for customer to pick-up from either our Sydney, Brisbane or Melbourne warehouse.

Customer pick-up unavailable: Stock is unavailable for customer to pick-up from either our Sydney, Brisbane or Melbourne warehouse.

Please note that if there is no 'Customer pick-up is available' sign on the product, then customer pick-up is also unavailable at this time. The product can be shipped only. If you have any questions or need clarification, please contact us.

$435.47 Inc. GST
$395.88 Ex. GST

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For Returns & Refunds:   View our policy here.

Description

ThinkPad Mainstream Warranty - (from 3Yrs Onsite) 5WS0N07721 - Upgrade to 4 Year Onsite + Premier Support

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.

All Lenovo warranties include phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovos normal in-country business hours. Calls received after 4:00pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed.

Lenovos Premier Support enables increased efficiency for in-house IT, SMBs and Business Partners by providing direct tech-to-tech access with extended hours, a focus on advanced, unscripted troubleshooting and a single point of contact for end-to-end case management. Premier offers comprehensive HW and software support, prioritized onsite and parts response, with access to onshore Technical Account Managers for proactive account and escalation management. Bypass basic troubleshooting and experience higher first time fix rates, faster response and greater customer satisfaction, while freeing up your resources to focus on mission-critical business activities. Premier Support is available in select regions.


GroupName Name Value
SpecificationsCompatible ProductsLenovo ThinkPad (Mainstream)
SpecificationsService Level4 Year Onsite + Premier Support
SpecificationsSupport TypeUpgrade from 3 Year Onsite
SpecificationsUpgrade TypeOnsite + Premier Support
SpecificationsWarranty Duration4 Years
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